About
Hi there! I'm Mayank Sagar, a designer by day and an aspiring artist by night. I work with PropertyGuru, Singapore's biggest real estate platform. When at work, I manage the Consumer Experience team as well as the Design System team, ensuring that usability, consistency, accessibility and aesthetics are reflected in all the work we do. A good part of my time now goes into bringing AI into how we design, and working out what it changes about craft. I've previously worked with some of the industry leading brands like Gojek, Freecharge (and more). When at home (currently Singapore), I dabble a bit with code, produce some music on Ableton and maybe draw once in a while. If you want to know more or just get in touch, read on!
Experience
Download Resume-
Lead, Consumer Experience & Design System
PropertyGuru Singapore
July 2023 – Present
I lead the Consumer Experience and Design System teams at PropertyGuru, across every platform and market we operate in. My focus is consumer experience strategy, and holding one quality bar for usability, consistency, accessibility and aesthetics across everything the teams ship.
- A team of 4 designers and 1 researcher
- Product strategy and experience vision with the C-suite
- Listing Details page revamp
- Search experience optimisation
- Lead management overhaul, response time to hot leads down 40%
- Agent repackaging initiative
- HIVE across 4 brands, 4 million people a day
- Adoption from 15% to 68% in six months
- Mockup time down 35%, custom CSS down 30%
- 60% fewer revision cycles
- Tokens, component libraries and documentation standards
- Twelve AI skills for design work, a run down from 25–35 to 8–15 minutes
-
Head, Design Systems
Gojek Indonesia
February 2019 – June 2023
- Asphalt across 20+ product verticals, 170+ million users
- 200 components across 700+ screens, built in 14 months
- 80% of all flows in Gojek looking and working the same
- 2 versions of the design system in 3.5 years
-
Senior Interaction Designer
Gojek Indonesia
April 2017 – February 2019
- Transport app redesign, bookings completed up from 9% to 68%
- GO-RIDE at 1.3 million orders a day
- 45% of VoiceOver users confirmed a booking within 7 days
- 95–100% of the UI passing WCAG 2.0 contrast
-
Senior Interaction Designer
FreeCharge India
October 2015 – March 2017
-
Team Lead, UxD
Unikove Technologies India
January 2012 – September 2015